Cookie Policy

This Cookie Policy explains how Inknoe (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our websites at, (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

Last updated: 13 January 2021

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Inknoe) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. like advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics, and other purposes. This is described in more detail below.

The specific types of first and third-party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non Necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
__cfduid129 days 23 hours 59 minutesThe cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
663a60c55d1This cookie identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.
LS_CSRF_TOKEN1sessionThis cookie is used for security purposes in order to avoid Cross-Site Request Forgery, (CSRF) for the AJAX calls made by the visitor
_zcsr_tmp1This cookie is used for the chat window to contact us.
zsr1b9c74e5c46941e79e6ab1c70c219cbe01 hours 59 minutesNo description
1610963725121zsrv0.5036321602967301 hours 59 minutesNo description
crmcsr1sessionZoho is the CRM (Customer Relationship Management) database that we use to store customer information. When you enter your details into our website the data, the data is sent securely to Zoho.
a64cedc0bf0Zoho Cookie. CRM-campaign-platform. Session Only
JSESSIONID1Used by sites written in JSP. General purpose platform session cookies that are used to maintain users'' state across page requests.
viewed_cookie_policy011 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
Non Necessary
test_cookie011 monthsThis cookie is set by The purpose of the cookie is to determine if the users'' browser supports cookies.
_gcl_au12 months 28 days 23 hours 59 minutesThis cookie is used by Google Analytics to understand user interaction with the website.
_ga11 years 11 months 28 days 23 hours 59 minutesThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site''s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gid123 hours 59 minutesThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
_gat_UA-152733854-30Google Analytics. This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the Inknoe ClassPoint analytics account and ClassPoint website it relates to.
_ga_VVXRT7KT0001 years 11 months 28 days 23 hours 59 minutesNo description
zabUserId111 months 29 days 23 hours 59 minutesThis cookie sends the unique id of every visitor who is part of the experiment. It has a lifespan of 12 months.​
zabHMBucket111 months 29 days 23 hours 59 minutesThis cookie sends the key value of the heatmap experiment selected for the user. Its lifespan is 12 months.
zabVisitId1sessionThis cookie sends the unique id for every visit the visitor makes. It changes each time they visit.​
ps_payloadSeqId11 hours 59 minutesUsed to keep track of duplicate payloads (session data). - Zoho PageSense
GPS129 minutesThis cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location
IDE11 years 23 days 23 hours 59 minutesUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
VISITOR_INFO1_LIVE15 months 26 days 23 hours 59 minutesThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
isiframeenabled123 hours 59 minutesThis cookie is set when the Live Chat feature is disabled by proactive chats/trigger/JSAPI - - SalesIQ
YSC1sessionThis cookies is set by Youtube and is used to track the views of embedded videos.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt-out of targeted advertising. If you would like to find out more information, please visit or

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at